Custom Booking Solution for Online Travel Technology Application

Our Journey

This case study is about how we developed an online platform for a travel tech company that provides ready-made SaaS tools for travel agencies to help them streamline their bookings, negotiations, and customer engagement.

By using Drupal and React JS, we created a platform that provides detailed product information, facilitates direct communication with service providers, enables demo scheduling, and offers job opportunities, leading to improved client interactions and enhanced service delivery.

Industry

Hospitality

Region

South Korea

Tech Stack – Drupal, React JS, PostgreSQL

Problem

The client faced challenges with their existing application, which was unable to deliver services and products effectively to end clients. This led to difficulties in offering comprehensive product information and engaging clients efficiently.

Solution

We developed an online platform using Drupal and React JS, allowing clients to access detailed product and service information, communicate directly with service providers, schedule demos, and explore job opportunities.

The solution streamlined the selection process.
Helped users to find the best products and services
The app also provided one-to-one assistance to scheduled demos
The application made it easy for users to communicate with customer support.

Result

RThe new platform improved client interactions, enhanced the booking experience and optimized the overall service delivery process.
RUsers can now easily find, select, and engage with services, resulting in better customer satisfaction and retention.